Inside Sales, Commercial

Website Nichiha Nichiha USA

Building a Lasting Future Together

POSITION SUMMARY 

This position is a support role for our sales process. It is a conduit of communication between all parties involved in the sales process within the commercial division. The sales representative will create demand for Nichiha products through the effective use of up-selling, competitive pricing and superior customer service that meets each customer’s unique set of delivery and installation requirements.

This role will implement current sales strategies and drive specification position for Nichiha products with the Architect and Specifier community, Designers, Owners and/or Developers. The Inside Sales Representative manages promotion via inbound and outbound correspondence to influence the design and specification process and position Nichiha’s products for use on commercial projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Evaluate commercial channel 90 day pipeline for order accuracy by maintaining Salesforce.
  • Initiate outbound sales calls with use of Construct Connect.
  • Qualify and assist with inbound technical requests.
  • Assist with design review redlining per standard installation instructions.
  • Identify the commercial/residential dealers for contractors to purchase materials.
  • Identify installers for bidding commercial contractors.
  • Coordinate custom sample requests for architects.
  • Qualify and distribute inbound web & phone leads (L&L, Find a rep, contact us).
  • Initiate sales opportunity for all inbound leads as needed.
  • Custom sample tracking and communication to architects, installers and contractors.
  • Small format estimating and panel layout.
  • Lead generation for residential architects.
  • Residential dealer call report for inventory.
  • Assist and track residential multifamily quotes.
  • Influence the specification process with Specification Writers/Creators.
  • Identify projects where Nichiha has been specified or submitted.
  • Collaborate with other Nichiha personnel as required to provide technical assistance, training, project. start-up, dealer assistance, contractor assistance, problem resolution, etc.
  • Participate in national promotional/trade show activities as required.
  • This is not a comprehensive listing of all, duties or responsibilities that are required for this job.
  • Duties, responsibilities and activities may change at any time with or without notice.

QUALIFICATIONS

  • 1 – 3 years of proven sales experience in building materials pulling through the architectural channels and influencing specifications.
  • Good understanding of the construction process.
  • Knowledge of Microsoft Office products, specifically MS Word, MS PowerPoint and MS Excel.
  • Must be able to work productively with minimal supervision.
  • Knowledge of CRM, specifically Salesforce.com (preferred).
  • Understanding of the architectural specification process with demonstrated experience in promoting to architects, designers and specifiers for sales (preferred).
  • Understanding of building products sales channels and typical flow of products through distribution. channels to final application (preferred).
  • Ability to travel 10% – 15%.

EDUCATION/LICENSES/CERTIFICATES REQUIRED

  • Bachelor Degree is a strongly preferred for this position.
  • CDT certification a plus.

WORK ENVIRONMENT

  • This job operates in a professional office environment. This role routinely uses standard office. equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is regularly required to talk or hear others.
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