Congratulations to the FIRST Winner of the Gold Hard Hat!

We would like to announce the inaugural winner of the Golden Hard Hat AwardJay Scardina, Customer Service Supervisor, for Elevating Customers. Jay has been intimately involved in the transition of Illumination from PPG to Natoco.  This includes daily communication with the paint line to help prioritize the resampling process and new orders to ensure promise dates to our customers were maintained. Recently, when a customer experienced a delay in receiving their product with one of our new colors, Jay took ownership of this challenging situation. Jay was in constant communication with the customer to resolve the issue. This enabled us to retain the customer and provide a great customer experience in spite of the product delay. He made sure that satisfying the customer was the top priority. Thank you Jay and congratulations!